AI Virtual Assistant Technology Guide 2023

They can help you get an appointment or order a pizza, find the best ticket deals and bring your attention to the fact you are spending a lot on entertainment instead of investments. We are talking about AI virtual assistants, which have already become a familiar part of our daily lives. But what technologies are under the hood of AI assistants and how can you leverage them in your business? Find all the answers in this article. Intelligent Virtual Assistants (IVA) also known as Intelligent Personal Assistants (IPA) are AI-powered agents capable of generating personalized responses, pulling from contexts such as customer metadata, prior conversations, knowledge bases, geolocation, and other modular databases and plug-ins. The Intelligent Virtual Assistant market, experiencing rapid growth in the 2020s, is forecasted to reach USD 6.27 billion by 2026, according to Mordor Intelligence.