The bot that loved me: How intelligent automation will improve our jobs and our companies

When we think about automation, typical examples -- factory floor robotics, spam filters, and automated software testing tools -- often come to mind. But what if automation could be given a dramatic upgrade, one made more intelligent by integrating these tools with machine learning (ML) technologies? Imagine a world in which automation tools watch how we work, then use artificial intelligence (AI)-driven insights to tell us how to work better (or upgrade our work efforts for us) on the fly. It's not a fantasy: Intelligent automation is arriving now, and it will profoundly change how we work. Today, automation tools are largely isolated and segmented into their own fiefdoms.