How to design for the user…and the bot

The rise of artificial intelligence (AI) continues to drive change in how enterprises innovate and communicate their business. But for the humans and consumers interfacing with products affected by this technology, what will an AI-empowered future look like? What will it feel like? Empowered by rapidly advancing machine intelligence, product designers are rethinking the fundamental principles which guide the way they work. Faced with an evolving and exciting set of problems, product designers are asking a new set of questions to reinvent the model of human-computer interaction. How do we empower people rather than overwhelm or terrify them?