Gartner identifies three most common AI use cases in HR and recruiting. - The Global Recruiter

HR and recruitment leaders have begun using applications of artificial intelligence (AI) to improve HR efficiency and enhance employee experience. Gartner, Inc. has identified the three most common use cases. "There is a fair number of HR leaders who are interested in applying AI across areas such as talent management, HR service delivery and workforce management," said Helen Poitevin, research vice president at Gartner. "Our latest survey found that 23 per cent of organisations who were already piloting or using AI, were doing so in the HR and recruiting domain. Often, organisations demonstrate the use of AI in the HR domain after having showed value in other business areas. In the human capital management domain, AI applications dominate in employee- and candidate-facing situations."