How chatbots will help local business across the world

Now, the big brands are starting to leverage chatbots to promote their products. According to a recent survey carried out by Facebook IQ, 63 percent of consumers are using messaging apps (in this case, Facebook Messenger) to contact companies, find information, and buy products. According to the Facebook survey, 67 percent expect to message businesses more frequently over the next two years. Currently, businesses can build bots that carry out simple tasks, answer simple questions, and help with the steps laid out above.