AI, Health Insurance, And Data Harmonization: Interview With Shiv Misra, CVS Health

Over the last decade, data and analytics have grown to be more than just a quantitative support function. Many organizations have traditionally used data to win customers and market share. However they are now also leveraging data to re-design future products based on evolving customer needs and macro trends. While significant progress has been made in the field of machine learning, as well as artificial intelligence –there is one critical element to making this all work: having the right data. Business decisions that are built using flawed data can cause an organization significant revenue loss, increased expenses, compliance issues, possible legal issues and even more severe ramifications.