An introduction to Explainable Artificial Intelligence or xAI

A few years ago, when I was still working for IBM, I managed an AI project for a bank. During the final phase, my team and I went to the steering committee to present the results. Proud as the project leader, I have shown that the model has achieved 98 percent accuracy in detecting fraudulent transactions. In my manager's eyes, I could see a general panic when I explained that we used an artificial neural network, that it worked with a synapse system and weight adjustments. Although very efficient, there was no way to understand its logic objectively.