Bots Outpacing The Growth Of Smartphone Apps In 2016

Countless number of apps in Google Play Store and in the Apple store have inundated users with games, productivity apps and health apps all promising to improve life quality. Industry observers have been calling the rise of apps and the smartphone as the fourth revolution, but analysts are seeing a newer wave of technology that may surpass the impact of apps. Bots are early types of artificial intelligence which Google has used in its "Google Now" and Amazon which employed it in "Alexa," the voice assistant in its wireless speaker device Echo. Despite being in its early stages, several consumer applications are already available using bots like buying movie tickets online or making hotel reservations. Some businesses are already using bots to do former human tasks like handling customer service and scheduling meetings.