The incorporation of Artificial Intelligence in Indian IT

Infosys Ltd says that Artificial Intelligence (AI) technologies "are already being broadly deployed, producing real results, and impacting business strategy" in at least 73% of companies across the globe. Along with other Indian IT companies, Infosys fancies itself a leader in AI. The reality, though, according to MIT Sloan Management Review and Boston Consulting Group, is that hardly one in 20 US companies has extensively incorporated AI into its offerings or processes. Businesses understand neither what AI is nor how to realize its amazing potential. The only significant player in the AI enterprise market is IBM Global Services, with IBM Watson technology, and its take-up has been slow due to these limitations. If Indian companies want a share of the emerging AI market opportunity, they need to start with a realistic understanding of what AI is and then build practices to educate their customers and transform industries.