Artificial intelligence: 2 things you must begin today, before your competition does

It has been humorously said that any discipline that ends with the word "science" isn't a science. Social science, military science, computer science, and library science are such oxymorons. The same joke applies to the word "intelligence." AI is no longer artificial. In a number of ways, an interaction with an automated agent has become indistinguishable from human to human engagement.