Zuckerberg's Facebook Messenger launches 'chat bots' platform

SAN FRANCISCO -- You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, its annual conference for software developers in San Francisco. "We think you should message a business just the way you would message a friend," Mark Zuckerberg said on stage at f8. He laughed: "To order flowers on 1-800-Flowers,you never have to call 1-800-Flowers again."