Talent Matters:Leveraging Machine Learning for Better Recruiting

The insights from this type of approach can be surprising. For example, a recent algorithmic model created for a call center representative role revealed that previous call center experience was actually predictive of poor performance (perhaps due to misalignment of the previous employer s training regimens). This runs contrary to common wisdom, and it s unlikely that a hiring manager would have expected this without hard supporting data. By precisely linking this employment pattern to success at the company, and determining the exact statistical relationship, this machine learning process essentially super-charges the recruiter's ability to identify these critical patterns and improve their hiring choices.