Fashion Chatbots: when bots wear designer clothes

It is important to set out the initial range of questions that the bot will be able to ask and therefore will be able to efficiently respond to, and this must be done during the design stage. From the very moment the chatbot opens a dialogue box, the user needs to be instantly made aware of what input the bot expects, and what the available options are. Coherence in the context of the industry, fashion and retail in this case, represents one of the winning features of a chatbot. It is best to set a high standard of linguistic accuracy and correctness, with the idea of reducing possible meaning misinterpretation to a minimum during user-bot interaction. Personalising and "humanising" conversations can make bots more believable for end users and makes it easier to foster an empathic human-machine connection.