Building chat-bot with SAP Conversational AI & SAP Products

The first step is training your bot, helping it to know what do you say. Here, "Intents" means the concept of which is designed to trigger "Skills". For example, "I wanna know the salary" and "show me the salary" means the same intent -- "salary ". On the other hand, "Entities" means the words like "person", "number", "date-time". Second, "skills" -- after your chat-bot understand what do you say, you need to create your conversational flow with builder tool.