It Turns Out, AI Isn't All That Intelligent Without Us

There are many, many examples of AI failures -- often problems rooted in a lack of expert human training. Remember in 2016, when Facebook Messenger opened up its platform for developers to create custom chatbots? It spurred a digital gold rush because thousands of businesses couldn't resist the chance to reach the 1.3 million active Messenger users. The problem was that excited users expected intelligent interactions. And these bots mostly failed to deliver on those expectations.