AI chatbots unable to accurately summarise news, BBC finds

In general, Microsoft's Copilot and Google's Gemini had more significant issues than OpenAI's ChatGPT and Perplexity, which counts Jeff Bezos as one of its investors. Normally, the BBC blocks its content from AI chatbots, but it opened its website up for the duration of the tests in December 2024. The report said that as well as containing factual inaccuracies, the chatbots "struggled to differentiate between opinion and fact, editorialised, and often failed to include essential context." The BBC's Programme Director for Generative AI, Pete Archer, said publishers "should have control over whether and how their content is used and AI companies should show how assistants process news along with the scale and scope of errors and inaccuracies they produce."