AI Technology Takes Center Stage At Retail Convention - InformationWeek

Many retailers continue to struggle to keep up with the disruptions that digital natives have brought to the industry. Companies such as Amazon introduced recommendation engines and rating systems. And in the last decade, the iPhone and Android mobile devices have put even more power into consumers' pockets. Shoppers can be in one physical retail location and search for a better deal elsewhere using their smart phones. The world is shifting underneath retailers' feet.