Automation Continuum - Leveraging AI and ML to Optimise RPA

Over the past year, the appropriation of robotic process automation, especially progressed macros or "robotic workers" intended to automate the most ordinary, dull and time-exorbitant tasks has seen significant growth. As the technology develops alongside artificial intelligence and machine learning, the most encouraging future for knowledge workers is one where the simplicity of arrangement of RPA and the raw power of machine learning join to make more productive, more intelligent robotic workers. One of the keys for adoption is companies would prefer not to trouble individuals with a lot of new tools and permit their environments to learn. For each situation, what companies attempt to do is, whatever UI they're working in, possibly they make a widget, perhaps there's a dashboard that we can add a panel to that that would contain the data that is required. Adding to their current UI or including a stage over that routes things to the correct individual so they don't see 80% of the cases that they would have seen because they were automatically delegated and never got there.