Mark Zuckerberg says AI cannot stop online abuse yet, but experts beg to differ

Facebook CEO says the social network didn't take a broad enough view of its responsibility. Social media can be an unforgiving place. When country star Carrie Underwood, for example, posted on Instagram about her recent injury that required 40-50 stitches to her face, some followers accused her of over-exaggeration and using the incident as a publicity stunt. With trolls everywhere, what if there was a way for users to block harmful attacks? At a recent Congressional hearing, Mark Zuckerberg noted how AI could possibly help eradicate hate speech and online abuse, but it was still 5-10 years away and in development.