How Automation Can Empower Charities to Deliver a 21st Century Service

In each case, the charity looked at automation as something which was coming down the line, but wouldn't be relevant for a few more years at least. Hardly anyone was embarking on an automation projects that was transforming their day-to-day work processes. For one school of thought, this comparative lack of activity in what remains quite a cash-strapped sector isn't hugely surprising, but on the flip side the potential of Robotic Process Automation is huge in unlocking time, resource and funding for a wide range of charities and not-for-profits. Charity is not the only sector where there is a lack of digital maturity, but in increasingly testing times for not-for-profits, it's important to consider some of the key ways in which automation can empower them to deliver a truly modern service. Unfortunately, many Not-for-Profits don't have the ability to easily integrate platforms like Just Giving and Virgin Money with their internal systems, even though such platforms play a large role in making charitable giving something easily accessible to the public – giving with just a couple of clicks.