The Future of KPI's

Metrics and Key Performance Indicators come from a shared past and will continue to be interlinked. The future of KPI's is more likely to appear as distant cousins from our current standard dashboards. We already have come a long way from the early days of production tally's and financials only reporting. One of the most significant shifts in business performance reporting has been the introduction of the BSC (Balanced Score Card). I have already made a case for what I call the Biased Score Card for business performance.