How IBM's data science team quickens users' AI projects

Plenty of IT shops have machine learning and AI projects underway, or they have plans to launch one. But many struggle to come up with their first use case, or to properly marshal the technical and human resources to ensure ROI. It is Seth Dobrin's job, as head of IBM's recently formed data science elite team, to help corporate users achieve those goals. Dobrin, officially vice president and chief data officer for IBM Analytics, discussed his team's experiences and observations with their first engagements comprised of more than 30 customers. What surprises you the most as you work with users on their first AI or machine learning projects?