How This Indian AI Startup Helps Brands To Get On The Chatbot Bandwagon For Conversational Commerce

Globally, nearly $2 billion in online sale were performed exclusively through chatbots last year. The march of chatbots and personal assistants into conversational commerce (defined as the intersection of messaging apps and shopping) is now a thing, and it looks like it is here to stay. Indian brands large and small are adopting chatbots, harnessing the power and convenience of these digital capabilities. "AI is changing the way we interact with technologies across multiple industries. In a fast-growing market such as India, AI helps making technology-based companies more efficient," says Sachin Jaiswal, cofounder of Niki.ai.