Artificial intelligence transforms patient care and reduces burnout, physician says

With just one click, the AI technology begins transcribing the doctor's conversation with a patient. DENVER – Artificial intelligence is quietly transforming how doctors interact with patients -- and it might already be in use during your next visit to the doctor's office. Thousands of physicians across the country are using a form of AI called ambient listening, surveys show. This technology listens to conversations between doctors and patients, creates real-time transcriptions, and then compiles detailed clinical notes -- all without disrupting the flow of the appointment. Dr. Daniel Kortsch, associate chief of artificial intelligence and digital health at Denver Health, said that ambient listening technology has made a big difference since his practice began using it in fall 2024.