AI should replace 250,000 civil servants, says report

Hundreds of thousands of civil servants should be replaced with'artificially intelligent chatbots' to save money, a think tank has urged. Robots and computers could replace almost 250,000 public sector workers over the next 15 years, improving efficiency and saving billions of pounds, according to a report from Reform. The findings are the latest to raise the prospect of large numbers of jobs being displaced by fast-developing AI technology. Robots and computers could remove the need for 130,000 Whitehall administrators, around 90 per cent of the total, by 2030, saving £2.6billion a year. A further 90,000 NHS administrative posts and 24,000 GP receptionists could be subjected to automation in a similar way, with savings of more than £1.7billion.