OracleVoice: How Artificial Intelligence Can Supercharge Your Sales Team

It's a frustration many sales reps know: You're talking to a new customer about a product, and she tells you she already owns it. Or you've reached a critical point on a deal, and you don't know exactly what to do next. The underlying problem is that most sales teams are still stuck with arcane sales tools. Instead of working as trusted and knowledgeable advisors, they spend time manually extracting data from multiple systems and chasing leads that have little probability of closing. They don't have the tools to find or navigate through valuable customer information that could make them much more effective at selling--and that could make customers much more likely to buy. As more companies embrace digital technology, as well as artificial and adaptive intelligence (AI), a better, more productive day is on the horizon, says Michael Richter, product management director for Oracle Sales Cloud.