Glia Integrates Boost.ai to Offer AI-Powered Self-Learning Virtual Agents
Glia Customers Can Use Boost.ai's Boost.ai, a global leader in artificial intelligence for Fortune 1000 companies, has announced a partnership with Glia, a leading provider of Digital Customer Service, to integrate Boost.ai's The integration means Glia customers can build AI-powered self-learning virtual agents using Boost.ai's "Self-learning AI from Boost.ai makes it possible for Glia's customers to create specially developed and finely tuned virtual agents that are even more valuable when coordinated by the Glia platform throughout the course of a customer engagement," said Henry Iversen, co-founder and CCO at Boost.ai. "This might involve filling out a loan application or opening a new bank account, where seamless transition between channels including social, SMS, webchat, and voice is assistive to both customers and agents alike."
Sep-9-2020, 17:00:41 GMT