The AI promise: Put IT on autopilot

"Figuring out when I needed more space or capacity--it was a mess before. We needed to get information from so many different points when we were planning. We never got the number correct," says Cardoso. "Now, I have an entire view of the infrastructure and visualization from the virtual machines to the final disk in the rack." AIOps brings visibility over the whole environment. Before deploying the technology, Cardoso was where countless other organizations find themselves: snarled in an intricate web of IT systems, with interdependencies between layers of hardware, virtualization, middleware, and finally, applications.