Supporting humans and networks: AI and machine learning - Bridgeworks

In this piece, we speak to ITProPortal about the overarching fear that AI and Machine learning are going to take over people's jobs and the counter argument. Humans make mistakes – that's part of our nature, and by using AI and machine learning the risks associated with human intervention can be removed, which could include unexpected network downtime due to the poor manual configuring of a wide-area network (WAN). Thankfully, the concepts of AI and machine learning in IT networking are not science fiction. Rather than making us weaker, they can make us stronger and enable us to increase our performance. They are no Armageddon; they are an enabler that can permit organisations to do more with fewer resources.