How Solution Providers Can Transform Their Customers' Businesses With AI

Solution providers that are willing to inject artificial intelligence technologies into their customer's business processes could benefit from gaining more information, garnering better business outcomes. Digital Nebula, a solution provider that specializes in AI and data management, is doing just that, according to channel veteran John Shaw, CEO of the Austin, Texas-based company. Shaw outlined real-world AI use cases to demonstrate its benefits to a room full of solution providers at The Channel Company's XChange 2017 conference in Orlando, Fla. on Tuesday. Companies will spend about $2.5 billion worldwide on AI this year, Shaw said. About 15 percent of enterprises are proactively working with service providers on AI solutions, but the vast majority of companies don't know where to start with AI, and that signals an opportunity for partners, said Shaw (pictured).