Five technologies that will change our lives in five years

Analysts say a handful of technologies are poised to change our lives by 2021. While Forrester Research sees 15 emerging technologies that are important right now (see the full list here), five of them could shake things up in a big way for businesses and the public in general, according to Brian Hopkins, an enterprise architecture analyst with Forrester. "The technologies we selected will have the biggest impact on your ability to win, serve and retain customers whose expectations of service through technology are only going up," Hopkins wrote in the report. "Our list focuses on those technologies that will have the biggest business impact in the next five years." Of Forrester's larger list, which includes the likes of edge computing, security automation and real-time interaction management, the five that Hopkins pulled out to highlight have the greatest potential for disruption.