Chatbots Gain Favor In Supply Chain Management PYMNTS.com

In supply chain management, globalization, geopolitical forces and increased demand for greater transparency have organizations looking at cutting-edge technology to boost performance and cut risk. Analysts have been discussing some of these technologies for some time. Blockchain, for example, is now a common topic in conversations surrounding supply chain innovation. But here's a technology you may not have expected to also be an up-and-coming focus for the supply chain: chatbots. In corporate finance, chatbots are gaining steam in areas like banking and accounting.