In conversation with Rob Smale, transformation director at Ageas

What will you be addressing to the audience Insurance 2025 audience and why? We all know that artificial intelligence is here to stay. For better or for worse, robots and learning machines are going to play an ever-larger part of our everyday lives – both as insurers and as consumers. But how many of us have a clear idea of the real capabilities of AI? Or how fast AI is developing? And how can we make sure that it is helping our policyholders and colleagues?