How Artificial Intelligence based technology is enhancing employee experience

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The use of AI at work has grown tremendously. According to Deloitte's 2018 Global Human Capital Trends survey, 42 percent companies believe that AI will be widely deployed in their organizations within three to five years. In the world of HR technology, AI is reshaping employee experience, enabling the selection of the right candidates, enhancing employee productivity, easing and simplifying tedious HR processes. There are two kinds of application in the HR context: 1) Conversational analytics using tools like Chatbots and 2) Machine learning using pattern analysis on data. While there are a number of applications that AI-based technology helps support, there are other emerging areas that this technology can help with. A few areas include: Talent Retention, a key concern for HR teams can benefit from building predictability.

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