Expert Briefing: Supervised vs. Unsupervised learning in AI

I had the opportunity the other week to spend a couple of hours shooting the breeze with our lead data scientist Tijl Carpels. While we chatted over an overpriced macchiato on everything from Star Wars to crypto currency the talk very quickly settled on the use of supervised and unsupervised algorithms in AI. This all came about because we have launched a new bespoke AI product (ISAAC) and I really wanted to know more about how it worked and also why did we choose this path. So the theory is simple, but as many have experienced putting this into practice is fraught with dangers. The problem a lot of us have is that in the mid 90's many companies were sold'black box' platforms that promised a lot and delivered little.