What Businesses Should Know About Speech Technologies

One of the top workshops at ODSC West last year (2018) was a talk by Omar Tawakol, the founder of Voicea. His company created a voice assistant that transformed meetings by handling lower order tasks like note-taking. Cisco acquired Voicea, most likely to integrate it into Webex as part of their Cognitive Collaboration agenda. For you, it could mean a transformation of how you do meetings thanks to speech technologies. Most of our business use case examples center around using chatbots for customer service or Alexa-like assistants.