Covid-19 will Increase AI Adoption in Insurance

Mike Tyson famously said that "Everyone has a plan until they get punched in the mouth". Every company had a strategic plan coming into 2020. Then, Covid-19 walked into the ring. Insurance has been hit hard by Covid-19 and economic hardship. With many insurers focused on cash conservation, leading insurers can emerge from the crisis even stronger if they make smart investments in AI. Insurers' massive customer datasets and their famously manual processes create some'quick win' AI opportunities.