The need for trusted AI: Advancing ethics and transparency - Smarter Business Review

Artificial intelligence (AI) uses computers and machines to mimic the problem-solving and decision-making capabilities of the human mind. The technology is intended to foster logic-driven decisions but when human bias creeps into the system, it can have unintended negative results. However, when the work is done to implement AI in an ethical and transparent manner there are endless possibilities to extend knowledge and embrace the diversity of the of the hundreds of thousands of human dimensions. And with heightened AI use, there is an elevated risk related to data responsibility, inclusion and algorithmic accountability. AI is powering critical workflows in financial services, human resources, customer management and healthcare and AI adoption continues to accelerate rapidly providing the opportunity for collaboration within and across organizations to put ethics and transparency at the forefront.