So, bots you say… – The AI guys – Medium

It is very likely that you've heard all the buzz that has been going lately about the chatbots, and how they're going to revolutionize everything in the coming years, but if you haven't, let me guide you through the revolution. Well, fear no more, dear reader, this is (part one of) all you need to know about chatbots. In general terms, a bot is a piece of software that automates a task, but talking specifically about chatbots, we come to the concept of automating an interaction through a conversational UI. But don't mind my fancy wording. Chatbots are a way in which you can automate a written conversation, simulating an interaction between two real human beings.