Aspect Based Sentiment Analysis

We live in a world which is more opinionated than ever. Any service that we consume leaves us either satisfied or unsatisfied. And with the advent of social media, we make our views public in no time. Vast sources of data are available in the form of reviews, customer satisfaction surveys, customer complaints, etc. Businesses can use this data to understand what customers are talking about, and make data driven decisions to improve their services. Let's talk in terms of Machine Learning now! Sentiment Analysis is the process of understanding how satisfied customers are w.r.t. a service.