Chatbots vs. Conversational AI: What's the difference? - Avaamo

Intelligent conversational interfaces are the simplest way for businesses to interact with devices, services, customers, suppliers and employees everywhere. The rapid strides in AI and conversational solutions make it possible to carry on unique conversations with stakeholders at scale, delivering increasingly satisfying experiences that drive engagement and loyalty across a wide variety of business functions. In fact, according to Accenture's 2018 Digital Research Survey, 56% of respondents say that conversational AI is driving disruption in their industry. Additionally, 43% of those surveyed reported their competitors are already in-progress with their AI implementations.