Why Big Tech's bet on AI assistants is so risky

OpenAI unveiled new ChatGPT features that include the ability to have a conversation with the chatbot as if you were making a call, allowing you to instantly get responses to your spoken questions in a lifelike synthetic voice, as my colleague Will Douglas Heaven reported. OpenAI also revealed that ChatGPT will be able to search the web. Google's rival bot, Bard, is plugged into most of the company's ecosystem, including Gmail, Docs, YouTube, and Maps. The idea is that people will be able to use the chatbot to ask questions about their own content--for example, by getting it to search through their emails or organize their calendar. Bard will also be able to instantly retrieve information from Google Search.