Quality of Experience – How machine learning, net neutrality, and 5G relate to QoE - Security Boulevard

Around the world, an enormous amount of money is being spent on bandwidth and network equipment as communications service providers (CSPs) strive to deliver optimal Quality of Experience (QoE) across a range of existing and planned services. During 2018, in the US alone, communication service providers' (CSP) broadband CAPEX rose more than $2.2B. Looking forward, McKinsey predicts that 5G will cause network TCO to grow by 60% between 2020 and 2025. Not all these numbers reflect pure bandwidth costs – but, clearly, an enormous amount of money is being spent on bandwidth and network equipment as CSPs work to deliver optimal Quality of Experience (QoE) across a range of existing and planned services. We surveyed CSPs about QoE, and their thoughts and our analysis appear in the Driving QoE Telco Smart Trends Report that was just published.