How One Company Is Using A.I. to Predict Panic Over Covid-19

The index combines technology--developed at the Wright State University KNO.E.SIS Innovation Center in Dayton, Ohio--with behavioral psychology to analyze conversations across social platforms like Twitter, Reddit, and blogs. The text, and its context, are categorized into emotions (joy, anger, disgust, fear, sadness, surprise) using machine learning. Then it's all translated into behavioral signals, which are calibrated on a scale of zero to 100--zero being "at home emotionally" and 100 being somewhere near "nervous breakdown." The points are then plotted on a map.