Why Growing Companies View Cutting-Edge Technologies As Necessity And Enabler

Within the next two years, artificial intelligence (AI) will touch every business process, every employee, and every customer in some way. Without a doubt, this new reality will make our world easier and faster through process automation. But more transformational is the opportunity to elevate our ability to make decisions, deliver outcomes, and complete tasks in a more human way. For growing companies, this is becoming the moment when they push past the boundaries of traditional decision-making capabilities to intrinsic intelligence that is trusted, real-time, accurate, and continuously learning. In fact, according to an IDC study, over half of best-run midsize businesses view AI, machine learning, and digital assistants as critical enablers and necessities for staying competitive, compared to approximately 13% of digital laggards. Source: "Becoming a Best-Run Midsize Company: How Growing Companies Benefit from Intelligent Capabilities," IDC InfoBrief, sponsored by SAP, 2019.