Data analysis, AI will drive HR executives' toolkit

Change is afoot in the human resource technology space. So says Josh Bersin, founder and principal of Bersin by Deloitte, the market research firm's HR technology wing. Employee Benefit News spoke with Bersin for his insights on the coming wave of HR technology and how 2018 will be the year that HR executives need to deliver consumer-level services to their employees. Employee Benefit News: What will be the biggest HR technology disruptor of 2018? Josh Bersin: The entire HR technology market is in the middle of reinvention, with a whole new set of tools for continuous performance management, continuous learning, agile career development, AI-based recruiting, intelligent sourcing, real-time feedback and AI-based analysis of bias.