How to explore AI for IT infrastructure automation

About half of enterprises are using some form of artificial intelligence (AI), mostly in their off-the-shelf IT automation software--but that doesn't mean they are doing it right, analysts from IDC said. Artificial intelligence, which some companies may call cognitive software or machine learning, goes back to research on chess-playing computers of the 1950s; now it's best known for powering virtual assistants through your smart device. AI really earns its keep by helping IT staff keep their information infrastructure running. IDC analysts Peter Rutten and Ritu Jyoti talked with TechRepublic about how to do AI right. AI is hype... we're trying to be as realistic and empirical as possible about it," said Rutten, who covers the hardware side. The combined market for AI servers containing technology such as application-specific chips, field-programmable chips, graphical processing units, and processors with hundreds of cores will be $22 billion by the year 2022," he said.