Nuance launches new AI-powered virtual assistant to streamline clinical workflows

Building on its long history of powering virtual assistants for many of the leading consumer and automotive brands in the world, including American Airlines, Amtrak, Audi, Barclay's, BMW, Citi, Delta, Domino's, FedEx, Ford, and GM, Nuance Communications, Inc. today unveiled its artificial intelligence (AI)-powered virtual assistant solution designed specifically for healthcare providers. Leveraging its extensive experience in healthcare, Nuance's new Dragon Medical Virtual Assistant will further streamline a wide variety of clinical workflows for the 500,000 clinicians that already rely on Dragon Medical every day for their clinical documentation. Based upon the award-winning Nuance Virtual Assistant platform, the Dragon Medical Virtual Assistant will deliver sophisticated conversational dialogues and pre-built capabilities that automate high-value clinical workflows. This solution directly addresses the belief by 80% of 10,000 U.S. clinicians surveyed by Nuance that virtual assistants would drastically change healthcare by the end of 2018. "Technology needs to be unobtrusive and support the process of providing high quality patient care--not get in the way," said David Y. Ting, MD, CMIO, Massachusetts General Physicians Organization.