Why 2018 could change your office life forever

Could you please help me understand what went wrong?" "I am new. This is a big company. I am struggling to adjust." "Thanks, I now understand better ..." This is my first meeting with Amber, and I am acting all grumpy. Amber seems up for it. I keep throwing sad lines at her, and each time, Amber finds something appropriate to say. But as we chat on, she begins to sound a tad... business-like. It could be her speed - Amber doesn't meander - or her unflagging politeness, but I get the feeling that she doesn't want to appear too friendly. "We want Amber to make you comfortable enough to open up to her," he says. "But we don't want her to have too much personality." Not many seem to mind Amber's muted personality. In just over a year, more than 30,000 employees at 37 companies have started confiding their deepest workplace secrets in her. "In fact, some of them don't even realise that Amber is not human," Puri chuckles. "We have seen emails saying, 'Amber Ji, can we meet face to face?'" ...