AI is hyped, but big data, social determinants will have a bigger impact

The shift to value-based care often has C-suite executives wondering how best to support the transition, while ensuring a solid return on investment in the long term. And the key to improving care value is to ensure an organization has the right tools to support patients throughout the care cycle. To Sheela Ramamurthy, VirtualHealth chief client officer, organizations need to focus on the most vulnerable care populations to make the biggest impact. And while there's a lot of hype around artificial intelligence and robotics, the tools that run in the background will make the greatest impact on those care populations. "Solutions that bring data together to address whole-person care not only bridge gaps in both care and services, but help patients stay healthy and out of the hospital or emergency room," said Ramamurthy. "Actionable insights provided through care management technology help ensure patients with the greatest needs get timely access to services."